Privacy Policy
Last updated: April 2025
1. Overview
Opsera Flow Pty Ltd ("Opsera Flow", "we", "us") is committed to protecting the privacy of individuals in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and disclose personal information.
2. Information We Collect
We collect personal information necessary to provide our services, including: contact details (name, email, phone), clinic information, and usage data from our platform. We do not collect sensitive health information directly from patients.
3. Data Storage & Sovereignty
All data is stored exclusively on Australian servers. We do not transfer personal information outside of Australia without your explicit consent or where required by law.
4. Use of Information
Information is used solely to deliver our services, communicate with you about your account, and improve our platform. We do not sell or share personal information with third parties for marketing purposes.
5. Security
We employ enterprise-grade security measures including AES-256 encryption, role-based access controls, and continuous monitoring to protect your information.
6. Access & Correction
You have the right to access and correct personal information we hold about you. Contact us at info@opseraflow.com.au to make a request.
7. Contact
For privacy enquiries, contact our Privacy Officer at info@opseraflow.com.au.